Your Wellbeing · Our Priority
Gaming is meant to be fun, not stressful. ku7 wants you to always stay in control. This page has all the tools and guidance you need.
Need urgent help?
If you feel you're losing control over your gaming, contact support right away.
support@ku7.best Visit Help CenterTo make sure your gaming experience stays positive, we've provided a set of special tools
Set a maximum daily, weekly, or monthly deposit limit. Limits take effect immediately once set, and increasing them requires a 72-hour waiting period.
Decide in advance how long you'll play in one session. Once the time is up, the system will automatically notify you or log you out.
If you need to step away for a while, set a cooling-off period ranging from 24 hours to 6 weeks. No gaming activity will be possible during this time.
If you want to step away from gaming for an extended period, you can apply for Self-Exclusion for anywhere between 6 months and 5 years. This takes effect immediately.
View your gaming history, total spending, and win/loss record at any time. Ask yourself honestly — is your gaming still under control?
Ku7 strictly enforces an 18+ policy. Age verification is mandatory at registration, and automated systems are in place to prevent underage access.
Responsible gaming means keeping gaming a healthy form of entertainment — where you stay in control of your time and money, rather than the game controlling you. ku7 believes gaming is only enjoyable when it's a choice, not a compulsion.
Online gaming is growing rapidly in Bangladesh, and for many it's become a convenient way to unwind. But like any form of entertainment, it needs boundaries. ku7 provides a range of tools and features to help you stay in control.
The core principles of responsible gaming are: play within your budget, take breaks when needed, don't chase losses, and never treat gaming as a source of income.
Remember — gaming is entertainment. Be prepared for both wins and losses, and only bet what you can afford to lose without affecting your daily life.
Be alert if you notice any of the following signs in yourself or someone close to you. They may indicate that gaming is no longer just a source of fun:
If you notice two or more of the above signs in yourself, don't wait — seek help. It's not a sign of weakness; it's a sign of self-awareness.
Answer the following questions honestly. This isn't a test — it's simply a way to check in with yourself:
In the past month, have you spent more than your set budget on gaming?
When you lose, do you feel the urge to keep playing to feel better?
Have you hidden any information about your gaming from family or friends?
Do you find it hard to stop once you've started playing?
Is gaming affecting your daily responsibilities or relationships?
If most of your answers fall in the third option, pause and reflect — and if needed, Help Centerto get in touch.
Setting limits at ku7 is quick and straightforward. You can do it anytime from your account settings:
Set a maximum daily deposit limit for your account.
Set a cap on your total spending for the week.
Set a monthly cap on how much you're willing to spend on gaming.
Decide in advance how long you'll play in a single session.
Log in to your ku7 account and click on the profile icon.
Go to your Account Settings and look for the "Responsible Gaming" option.
Set limits on a daily, weekly, or monthly basis — whichever works for you.
Lowering a limit takes effect immediately. Increasing one requires a 72-hour cooling period.
Setting limits isn't a sign of weakness — it's a sign of maturity. ku7 respects that choice.
If you feel you need a break from gaming — whether short-term or long-term — you can apply for Self-Exclusion at ku7. It is entirely voluntary and confidential.
If Self-Exclusion is active, any attempt to open a new account using the same name or details will be automatically blocked by the system. Pending withdrawal requests made before Self-Exclusion will continue to be processed as normal.
To apply for Self-Exclusion, support@ku7.bestEmail us or reach out via live chat. Changes take effect within 24 hours.
Ku7 strictly enforces an 18+ policy. That said, parents should also stay vigilant — consider using parental control software on home computers and mobile devices.
If an underage account is identified, ku7 will close it immediately and return all deposited funds.
Build a few simple habits for responsible gaming. These will help keep the experience enjoyable:
Gaming addiction is a real issue, and seeking help for it is completely normal. Alongside its own support resources, ku7 encourages you to reach out to the right people.
24 hours a day, 7 days a week. Via live chat or support@ku7.bestto get in touch.
For mental health support in Bangladesh, contact Kaan Pete Roi (01779-554391) or reach out to your nearest mental health hospital.
Be honest with the people close to you. They can be your greatest source of support.
Help Centerfor a detailed responsible gaming guide.
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