Your Privacy · Our Responsibility

Ku7 Privacy Policy — Your Data, Your Control

Everything you need to know about how ku7 collects your personal information, where it's stored, and how it's kept secure — all clearly explained here.

Last Updated: January 2026 SSL Encrypted In accordance with GDPR
Last Updated
January 1, 2026

By using ku7, you agree to this Privacy Policy — so it's worth taking a moment to read through it.

How We Keep Your Data Secure

Ku7's core privacy commitments at a glance

SSL Encryption

All your data is protected with 256-bit SSL encryption. From login to payment, every step is completed through secure channels.

Secure Data Storage

Your personal information is stored on encrypted servers. Firewalls and multi-layer access controls are in place to prevent unauthorized access.

Never Sold to Third Parties

Your information is never sold or rented to third parties. It is used only to a limited extent to improve our services.

KYC Protection

Documents submitted for identity verification (KYC) are used solely for the verification process and are stored securely.

Your Controls

Opt out of marketing emails or SMS at any time. To view or delete your data, please contact our support team.

Cookie Transparency

We clearly disclose which cookies are used and why. You have the option to disable all non-essential cookies.

01 Introduction

Ku7 (https://ku7.best) is a trusted online gaming platform in Bangladesh. We believe your privacy is a fundamental right. This Privacy Policy clearly explains what information we collect, why we collect it, and how we keep it secure.

By creating an account on ku7, browsing the site, or using any of our services, you agree to this Privacy Policy. We promise — we will never do anything unnecessary with your information.

This Privacy Policy applies alongside ku7's Terms & Conditions read together with. Reading both together will give you the full picture.

02 What Information We Collect

Ku7 only collects the information necessary to provide its services. We never ask for excessive or unnecessary data.

Data Type What We Collect When It Is Collected
Identity Full name, date of birth, national ID number During registration & KYC verification
Contact Mobile number, email address At the time of registration
Financial Mobile Pay/Nagad/Rocket number, transaction history For deposits & withdrawals
Device IP address, browser, device model When accessing the site
Usage Gaming history, betting records, session duration While playing games

ku7 never collects your full payment card number or bank account password.

03 How We Use Your Information

Collected information is used only for specific purposes. Every reason we use your data is outlined below:

  • Account Management: To create, verify, and manage your account.
  • Payment Processing: To securely process deposits and withdrawals.
  • Customer Support: To respond to your complaints and inquiries.
  • Fraud Prevention: To detect unusual activity and keep your account secure.
  • Legal Obligations: To meet requirements from government or regulatory authorities.
  • Service Improvement: Data analysis to improve your gaming experience.
  • Marketing (Optional): To send you offers and promotions, with your consent.

To stop receiving marketing communications, email support@ku7.best at any time. Changes take effect within 48 hours.

04 How Long Your Data Is Retained

Ku7 does not hold your data beyond what is necessary. Retention periods are determined by data type and legal requirements:

  • Account Information: For the duration of your account and 5 years after closure (for legal reasons).
  • Transaction Records: 7 years (as required by financial regulations).
  • KYC Documents: 5 years after account closure.
  • Browsing Logs: 90 days.
  • Marketing Data: As soon as consent is withdrawn.

Once the retention period expires, data is securely deleted or anonymised.

05 Who We Share Your Information With

Ku7 never sells your data. However, to deliver our services, we share limited information with trusted third parties:

  • Payment Processors: Mobile Pay, Nagad, Rocket — to process your transactions.
  • Game Provider: For game operation purposes (only the minimum necessary data).
  • Fraud Prevention Service: To secure your account.
  • Law Enforcement Agencies: When required by a legal order.

Any information shared with third parties is governed by a contractual confidentiality agreement. They may only use the data for the specified purpose.

06 Cookie Policy

Ku7 uses cookies to keep the site running smoothly and to improve user experience. We use three types of cookies:

  • Essential Cookies: Essential for the site to function properly. This includes login sessions, security tokens, and similar data. These cannot be disabled.
  • Performance Cookies: Helps us understand which parts of the site are used most. This information is collected on a fully anonymous basis.
  • Marketing Cookies: Used to show you relevant offers based on your preferences. You can turn these off at any time.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the site.

07 Your Rights

As a ku7 account holder, you have several important rights regarding your data:

Right to Access

You can request to see what information we hold about you. Submit a request to our support team and we will respond within 30 days.

Right to Rectification

If any information in your profile is incorrect, you can have it corrected by contacting Support.

Right to Erasure

Your data will be deleted unless we are legally required to retain it. This request can be made when closing your account.

Right to Restrict Processing

You can restrict how your information is used for specific purposes. Opting out of marketing is a straightforward example.

Right to Data Portability

You may request an export of your data in a standard format (e.g., CSV).

To exercise any of your rights support@ku7.bestto reach us by email. We typically respond within 14 business days.

08 Children's Privacy

Ku7 is an adults-only platform. We do not knowingly collect information from anyone under the age of 18. If we discover that a minor has created an account, that account will be terminated and all associated data will be deleted.

If you believe a minor you know is using ku7, please support@ku7.bestto let us know.

A note for parents — please use parental control software to prevent your children from accessing online gaming sites.

09 Security Measures

To keep your information secure, ku7 has put in place both technical and administrative safeguards:

  • 256-bit SSL/TLS Encryption: All data transfers are secure.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Firewall & Intrusion Detection: Suspicious access is blocked instantly.
  • Regular Security Audits: Audited by third-party experts.
  • Restricted Staff Access: Only authorised staff can access user data.

If you believe your account security has been compromised, change your password immediately and contact us.

10 Policy Updates

Ku7 may update this Privacy Policy from time to time. When changes are made:

  • The date on this page will be updated and a summary of changes will be provided.
  • For significant changes, you will be notified in advance by SMS or email to your registered phone number.
  • Continued use of the site after any changes takes effect will be considered your acceptance of the updated policy.

It's good practice to check this page regularly. If you have any objections to a change, please contact Support.

11 Contact

For any privacy-related questions, concerns, or requests, please reach out to us directly:

  • Email: support@ku7.best
  • Live Chat: Click the chat button at the bottom of the site (available 24/7).
  • Help Center: Help Centerfor a detailed guide.

Privacy-related complaints are typically responded to in full within 7 business days.

Your Data Is Safe — Play With Confidence

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